Monday, 20 January 2014

Ites/bpo: Hiring for International Inbound Process

Job Description -To handle International Inbound Calls.
-Resolve customer queries within the assigned TAT.

-Adhere to the Login hrs & maintain the desired AHT Levels.

-Develop strong customer relationships and provide paramount service.

-Ascertain customer needs and take action in a timely manner.

-Perspective and intuitive nature with the ability to solve problem


Interview Details


Address: iEnergizer,A-37,Sec-60,Noida.
Interview Date: 21st Jan '14 & 22nd Jan '14
Interview Time: 3PM - 6:30PM
Contact Person: Sonal, Anchal & Ankita
Contact No: 9873656144,9654427240,9910859960




Note - We provide cabs in South Delhi, East Delhi, Noida & Ghaziabad.






Desired Profile - Minimum 6 months of International BPO Experience. - Excellent communication skills and interpersonal skills.
- Ability to meet deadlines and achieve given targets.
- Basic computer knowledge.
- Should be comfortable with US shifts.
Experience 1 - 5 Years
Industry Type BPO / Call Centre / ITES
Role Associate/Senior Associate -(NonTechnical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
Compensation: INR 2,25,000 - 3,25,000 P.A
Location Noida
Keywords US, inbound, international voice, voice, international inbound, international customer service, customer service, bpo, call centre, fresher, night shifts, US voice, customer care executive, cce
Contact Sonal,Anchal,Ankita
ienergizer
Telephone 9873656144,9654427240,9910859960
Email anchal.gupta@ienergizer.com,kavisha.garg@ienergizer.com
Website http://www.ienergizer.com/

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