| Job Description | -To handle International Inbound Calls. -Resolve customer queries within the assigned TAT. -Adhere to the Login hrs & maintain the desired AHT Levels. -Develop strong customer relationships and provide paramount service. -Ascertain customer needs and take action in a timely manner. -Perspective and intuitive nature with the ability to solve problem Interview Details Address: iEnergizer,A-37,Sec-60,Noida. Interview Date: 21st Jan '14 & 22nd Jan '14 Interview Time: 3PM - 6:30PM Contact Person: Sonal, Anchal & Ankita Contact No: 9873656144,9654427240,9910859960 Note - We provide cabs in South Delhi, East Delhi, Noida & Ghaziabad. |
| Desired Profile | - Minimum 6 months of International BPO Experience. - Excellent communication skills and interpersonal skills. - Ability to meet deadlines and achieve given targets. - Basic computer knowledge. - Should be comfortable with US shifts. |
| Experience | 1 - 5 Years |
| Industry Type | BPO / Call Centre / ITES |
| Role | Associate/Senior Associate -(NonTechnical) |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Education | UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any Postgraduate - Any Specialization, Post Graduation Not Required DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required |
| Compensation: | INR 2,25,000 - 3,25,000 P.A |
| Location | Noida |
| Keywords | US, inbound, international voice, voice, international inbound, international customer service, customer service, bpo, call centre, fresher, night shifts, US voice, customer care executive, cce |
| Contact |
Sonal,Anchal,Ankita ienergizer |
| Telephone | 9873656144,9654427240,9910859960 |
| anchal.gupta@ienergizer.com,kavisha.garg@ienergizer.com | |
| Website | http://www.ienergizer.com/ |
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Monday, 20 January 2014
Ites/bpo: Hiring for International Inbound Process
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