Food & Beverage - GSA (females) - 5 Star Hotel - Delhi - 10 Opening(s)

Job Description

STEWARDESS: Responsible for maintaining & implementing of set standard operating procedure for smooth function. Taking orders from customers. Meeting sales target. Assisting in achieving the outlet budget by motivating staff. Monitoring formats and writing reports. Maintaining inventory. Operating within budget. Assisting in outlet promotions. Up-keeping outlet standards and maintain outlet dcor. Maintaining Job Orders, following and rectifying the same Serving food to the guests. Assisting my outlet managers in updating various reports. BEST OFFERED: Meals, Package, Cab Facility.

Guest Relation Executive For Leading five star Hotel Delhi

Job Description

Responsible for check in, check out, lobby area operation, guest problems,

Mail your update cv in
hr@talenthire.org
Visit -- http://talenthire.co.in/

Facebook address hr.talenthire@yahoo.com

For more details call- 9953632901

Salary: INR 2,00,000 - 2,25,000 P.A

Industry: Travel / Hotels / Restaurants / Airlines / Railways

Functional Area: Hotels, Restaurants

Role Category: Front Office/Customer Care

Role: Front Office/Guest Relations Executive/Manager

Keyskills: foa, gsa, front office, gre, Guest Relation, airhostess, lobby, Duty manager, guest relation manager, foa, front office, reception, hotel, frankfinn, cabin crew, qatar, indigo, airlines, oberoi, taj, radisson, cronw plaza, hilton, hyatt, leela, lalit

Front Office Assistant / Executive - North & South Hotels

Job Description

Panoramic Group of Companies ( HOTELS ) is looking out for Professionals from Hotel Industry having relevant Educational & Experience into Hotels - Operations.

If interested to be a part of our growing Chain of Hotels, Resorts, Motels, Luxury Hotels, etc.

Kindly share an updated resume, passport size photograph, Current CTC & Expected CTC.


Position : Front Office Assistant/ Executive


Location : North : Kaziranga
             
                  South : Ooty




Vacant Positions : 2


Skills:


Maintain complete knowledge of and comply with all departmental policies/services/ procedures/ standards.

Maintain positive guest relations at all the times

Resolve the guest complaint, ensuring guest satisfaction at all the times

Monitor and maintain cleanliness, sanitation and organization of assigned work area

Maintain complete knowledge of :

a) All hotel features/ service of operations.

b) All no. of rooms and layout and location.

c) All room rates, special package and promotions.

d) Daily house count and arrival /departures.

e) Room availability status on any given day.

f) Scheduled in-house activity, location and time.


Access all function of WINHMS

Answer departmental telephone within 3 rings, using correct greeting and telephonic etiquette.

Ensure that current information on room rates, packages, and promotion is available at the front desk and that all the staff has knowledge of the same.

Prepare and adjust weekly work scheduled accordance with staffing guide line and occupancy forecasts.

Ensure that all staff reports to work as per schedule and make sure that none of them are late or absent

Coordinate for breaks with staff and assign work duties to staff.

Conduct briefing before start of every shift and review all the information pertinent to the days business.

Inspect grooming and attire of all staff and rectify any deficiencies.

Constantly monitor the staff performance in all phases of services and job function, correct if any.

Monitor the check-in/check-out procedure, anticipate critical situations and assist wherever necessary to help reduce the pressure and process smooth function of front office.

Monitor the staffs interaction with guests ensuring prompt and courteous services to resolve any situations.

Assist the staff with their job function to ensure optimum service to guest.

Any other assignment advised by the Management from time to time.


Preferred any Graduate / Diploma in Hotel background.


If Interested for a Telephonic / Personal Interview,


Kindly contact Divya Iyengar 022 - 41579999


Or send in your Resume on


divya.iyengar@panoramicworld.biz


Thanks & Regards,


Divya Iyengar - HUMAN RESOURCE TEAM


Panoramic Group of Companies - HOTELS


Hotel United 21, Thane

Salary: INR 50,000 - 1,50,000 P.A. AS PER Market Standards

Industry: Travel / Hotels / Restaurants / Airlines / Railways

Functional Area: Hotels, Restaurants

Role Category: Front Office/Customer Care

Role: Front Office/Guest Relations Executive/Manager

Keyskills: Front Office, Front Office Assistant, Check in, Check out, Front Office Executive, front desk, Reservations, GSA, Guest Satisfaction, WINHMS, HMS