Showing posts with label US. Show all posts
Showing posts with label US. Show all posts

Monday, 20 January 2014

Ites/bpo: Hiring for International Inbound Process

Job Description -To handle International Inbound Calls.
-Resolve customer queries within the assigned TAT.

-Adhere to the Login hrs & maintain the desired AHT Levels.

-Develop strong customer relationships and provide paramount service.

-Ascertain customer needs and take action in a timely manner.

-Perspective and intuitive nature with the ability to solve problem