Ites, BPO, Kpo,customer Service|genpact Hiring for Voice Process

Job Description

• Excellent Opportunity for Freshers/Exp  for Australian  and UK Inbound Voice Process
• Should have excellent communication skills and interpersonal skills.
• Hiring any graduates/under graduates
• Should be flexible with shift timings (4am-4pm) and (12noon - 1am)  any 9hr shift can be given.
• Inbound Phone Banking Process
• Should have the ability to trouble-shoot customer escalation and resolve the issue within the TAT.
• 5 days working

Salary: INR 1,75,000 - 2,75,000 P.A. Incentives(performance based)+annual Bonus

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(NonTechnical)

Keyskills: International Calling, inbound process, outbound process, Call Centre, customer care executive, customer support executive

Desired Candidate Profile

Education: (UG - Any Graduate - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, Graduation Not Required) AND (PG - Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required)

• Any Graduate
• Should have excellent communication.
• Should be able to understand the customer escalation.
• Should be Customer-centric.
• Should be flexible with shifts.

Please carry - One Resume, Two passport size Photographs and a Photo ID for the interview.
(Data storage devices not allowed)

Walkin - 26th Aug - 31st Aug

Contact -

STUTI-9582811066 OR Mail your profile at satuti.sonia@genpact.com

Address-

Genpact
Building no 22A
Sec-18, Udyog Vihar
Gurgaon

Company Profile

GENPACT
http://www.genpact.com

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.

Contact Details

Recruiter Name:STUTI

Contact Company:GENPACT INDIA

Address: Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon GURGAON,Haryana,India

Email Address:

Telephone:9582811066

Reference Id:AJ-VOICE