| Job Description |
- Handle Inbound calls for one of the leading domestic bank.
- Resolve customer queries related to their bank account.
- Ensure 100% customer satisfaction.
- Adhere to process matrices like - AHT, First time resolution.
- Ensure quality service provided to all customers.
|
| Desired Profile |
Please refer to the Job description above |
| Experience |
0 - 5 Years |
| Industry Type |
BPO / Call Centre / ITES |
| Role |
Associate/Senior Associate -(NonTechnical) |
| Functional Area |
ITES, BPO, KPO, LPO, Customer Service, Operations |
| Education |
UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required |
| Location |
Noida |
| Keywords |
Customer care, Customer service, Bank, Banking, Inbound, Domestic, Phone Banking |
| Contact |
Ritika
ienergizer
A-37, Noida, Sector 60
NOIDA,Uttar Pradesh,India 201301 |
| Telephone |
9717466695
|
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